Home  Customer Testimonials
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May 5th, 2012
"I have ordered online before but never with the ease and friendlyness of Buy Happier. They helped me determine which product suited me best withou any pressure or hassle. Had the item in no time. Would recommend this expirence to any consumer looking for items online. Bravo!" -Michael
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April 26th, 2012
"I must admit, I was skeptical, at the price, I figured if it lasted a year I'd be happy. My Dyson25 (refurbished), stopped working about six months ago, I figured for what I paid, I had been lucky. While cleaning house, I found the paperwork from when I bought it in 2010. It had a 3 yr. warranty, that I didn't even remember it came with. I called the Buy Happier 800 number, a young lady, named Angela, got Dyson on a 3-way call with me, I told them the problem, he had me do a few things, then told Angela what the problem was. Three days after that phone call, I received a new brush head via UPS, put it on my Dyson, and it runs like new. VERY IMPRESSED!!, Thanks, I am telling all my friends, and anyone who will listen, GREAT company, and something very UNUSUAL these days, STOOD BEHIND their product. BRAVO! The Dyson guy did tell me about cleaning my filters, (which until then, I didn't know I had),so with that info, it should help my vacuum last for many years AFTER that 3 year warranty has expired. THANKS Buy Happier, you have made a believer out of me." -Teri Osterman
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April 26th, 2012
"One of the best customer service experiences I've ever had, over the internet. Bought a refurbished Neato vacuum from BuyHappier off Ebay. Vacuum died second time I used it. They took it back and when they didn't have any more refurbs in stock shipped me a brand new unit." -DLauring
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April 26th, 2012
"I bought a vacume from Buy Happier and it wasn't what I expected. I called them and they were very helpful in helping me return it. They refunded my money within 3 days of receiving the product back and kept me informed of all information. I would definetly do business with them again. Thank you for your prompt service." -Debbie
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April 25th, 2012
"The customer service & support from buyhappier.com is superb! I bought a neato 11 robotic vacuum & had problems with it because of a software version issue. While neato company itself told me I needed to get a compatible USB adapter to download updated software MYSELF, even though they sold me a defective product that required this update to operate correctly, buyhappier.com immediately assumed responsibility for this error & sent me a return label & shipped out a replacement neato 11 with verified updated software. The support representative , Bradley Honig, had an immediate grasp of the problem & took ownership of this problem with the attitude "I want a satisfied customer and this problem WILL be resolved by us in a way that does not inconvenience you the customer." Brad represented this company well & true to its name. I wish I received this kind of service & support from every business I shop with. This type of support is a throw-back to at least the 1950's. The only thing missing from my experience with them is a little jingle/ditty! : )" -Donna
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April 22nd, 2012
"I ordered the Shark Navigator Lift-away Vacuum cleaner from Buy Happier and I couldn't be more satisfied. The price was very competitive with other online merchants. The package arrived promptly and everything was intact. A few months later, the Turbo Pet Hair accessory, that came with the Shark system, stopped working. When I called Buy Happier, a customer service representative (Jin) went above and beyond to make sure that I was sent a new replacement. She contacted Shark directly and we had a three-way conference call to discuss the issue. Later, I was contacted by Angela to make sure that I received my replacement. Now, when I am considering purchasing something online, I always check at Buy Happier first, to see if they carry the product. I wholeheartedly recommend Buy Happier!" -Stephanie
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April 11th, 2012
"I am so impressed with this company (BuyHappier.com) and its excellent customer service! We bought a Roomba vacuum about a year ago, with a 3-year warranty (the price was very good). It worked fine but the battery started running out quickly on it, so we decided to contact BuyHappier to have them check it out. When I sent an email to them, they responded right away!! (Either the same day or the next day). They emailed me a UPS packaging label. I actually took about a week to send it back to them. I received a notification from UPS that it was delivered and the next day April from customer service contacted me and let me know I forgot to include my accessories (charger). I let her know I would mail it to them and she notified me that she would send a replacement unit right away and that I should receive it within 5 business days. Wow, I am just so impressed! I would fully expect a company to wait until they received the missing parts to send it out but this exceeded all of my expectations. I will DEFINITELY do more business with BuyHappier in the future and I highly recommend this company to everyone!! Thank you again for the wonderful experience!" -Oksana
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April 2nd, 2012
"Bought a Dyson DC24 Multifloor upright vacuum cleaner. Had some assembly problems due to oversight on my part. Sent email to Buy Happier and recieved a more than helpful and friendly reply from a real human in this country. The vacuum looks and works like new although it is refurbished or recertified. The price is wonderful as I had been shopping for years for one of these vacuums. Very happy with the product, the service and impressed with this company!" -Dysonm
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March 30th, 2012
"I ordered the wrong item for my wife's birthday. I called prior to receiving my order, arranged for the correct item to be ordered, they gave me a discount of the expedited shipping and it was ordered the next business day. I could not have been happier nor more delighted. Customer service (Angela) was friendly, efficient, and went out of their way to make certain that I was satisfied. You just can't get better than this!" -Franz
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March 29th, 2012
"Had a general question and Angela Stinson was extremely helpful in answering it. Very satisfied with both the customer service and my buying experience." -Orville
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March 23rd, 2012
"I received outstanding service from Buy Happier above and beyond my highest expectations. Their products are excellent and extremely reasonable. Buy Happier provided superior outstanding customer service. Buy Happier is highly professional, ethical and truly cares about their clients. I highly recommend Buy Happier. I encourage anyone to buy from Buy Happier!" -fogfaninsf1968
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March 16th, 2012
"I have to say they have the best customer service. I emailed support@buyhappier.com and received 2 separate emails answering my questions from Valery and Bradley. I am very impressed and highly recommend purchasing from Buy Happier. If you are hesitant to make a purchase send them an email they will take care of you. One thing I was surprised about I received a letter in the mail same day I received my vacuum. Saying the following: Thank you for letting me help you, and for choosing buyhappier.com. With all the choices out there, we are ecstatic that you chose us! Please enjoy the lwonderful life this card will produce. I have to say WOW A+ Customer service and following up. I have never been treated better from a company." -iiiderkiii
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March 13th, 2012
"The customer service is FANTASTIC!! My product came in DOA and Angela went above and beyond my expectations in support. She made sure I received a brand new product despite a few issues. I definitely recommend them!" -Rancidx3
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March 7th, 2012
"It was a pleasure speaking and dealing with Valery Tsygenbard. She really does try, and succeeds in making you happy." -William
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March 2nd, 2012
"My first purchase here was easy!! The helpful customer service people completed my transaction in record time with no hassle -- and treated me like a human being and valued customer. I will definitely be back." -Suzie
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March 1st, 2012
"On Februay 29, 2012, I accidentally bumped into BuyHappier.com because somehow I became misdirected when I went to Overstock.com to buy a robotic vacuum cleaner. Well, I was extremely upset because I didn't notice the price difference when I entered PayPal to remit my payment. It turned out to be $60 greater than I expected. But, when I called BuyHappier.com via telephone, a sweet, kind and generous woman named Angela Stinson, a Relationship Specialist Manager, managed to calm me down when I asked her to cancel my order. Instead, she turned everything around on me, so that I was not only super-satisfied with a price match on my item, an extended warranty (which I did not expect) and "free" shipping, that I decided to save BuyHappier's website in my favorites list and intend to purchase from your company in the near future. Angela is a great asset and blessing to your company and I sincerely believe that you should take note of it. Thank you very much for being a U.S. based company with high integrity." -Rosemary Van Horn
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March 1st, 2012
"When the product manufacturer wanted to replace my 30 day old, purchased new product with a refurbished one, Buy Happier jumped right in and made a conference call with the manufacturer to try to resolve the issue. When they still wanted to send me a refurbished machine, Buy Happier stepped up and handled it themselves and replaced it with another brand new machine. Buy Happier really did back up their warranty and made me a forever customer. They made me Happy!" -1Boo
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February 21st, 2012
"It is an excellent merchant. I bought refurbished IRobot Roomba 560 from them for a price that was better than Amazon's and they backed it up by their own 3 year warranty at no additional cost. Can't beat a deal like that! On top of that their customer service is exceptional. Every time I called them, I was immediately connected to a live representative, who went out of his or her way to please me! Moreover, at one point during their warranty period my Roomba began to malfunction, so I called them and they replaced it without delay and at no cost to me. Bottom line: Buy Happier is a pleasure to deal with!" -Oleg L
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February 17th, 2012
"I had a problem with my new Ninja blender and spoke with Angela Stinson. She was very helpful and personable, and made a potentially difficult experience a pleasure instead." -klarzilla
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February 16th, 2012
"Customer service is awesome! Extremely helpful and answered all my questions! Thanks Jin L. Hopefully the machine will be as great as the customer service, super excited, and I can't wait to receive it!" -Robntiff24
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February 14th, 2012
"I ordered a Tyson DC24 vacuum cleaner on 2/9/12 via e-bay. The order was shipped the same day and arrived on 2/13/12. Very well packed and assembled the vacuum cleaner and tried it out. It works fine. Checking the inventory, I noticed that a 3 year free warranty was included but was not part of the package. Also one attachment (stair) was not included. I called Buy happier rep and reported the above. She mentioned the three year warranty is included as part of their web site. I have printed it out for future reference. Also, within a matter of hours, the missing stair attachment has been put into shipping channels which I should receive in a short time. Great service and great follow-up. Very much appreciated." -Woodbc
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February 14th, 2012
"We thought we were ordering from Best Buy since we ordered the Mint floor cleaner from the kiosk in the store, but found out we had ordered from Buy Happier and we are glad we did. We ordered the 5200C but received the 5200. I contacted April Macias who was able to exchange my "Rosie" (which is what I call the Mint). April has been great and followed through to make sure everything is ok. Also, Buy Happier has a 3 year warranty instead of just a year with no extra charge. I will definately order through them again." -BJCousins
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February 12th, 2012
"Quick shipping, liked the extended warranty, and the customer service rep, Angela was very helpful." -BreathGood
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February 7th, 2012
"I wish to thank Buy Happier for responsiveness and care. I bought Neato in 2011. Unfortunately it started glitching soon. I contacted Valery Tsygenbard, they offered me to send the device back. After that they refunded all my shipment cost (I live overseas) and new Neato was shipped from their warehouse! Yesterday I received my Neato! Thanks a lot! All the best!" -Alena Che
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February 3rd, 2012
"Angela was incredibly helpful- made the process of making a return easy and pleasurable." -plainMADE
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February 3rd, 2012
"Excellent service. Great product. Highly recomended seller Angela Stinson." -mj01
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February 2nd, 2012
"I bought a refurbished Dyson vaccuum and I very pleased with the quality of the product. The shipping was prompt and the customer service is very friendly. My only complant is the box it was shiped in. The glue held so tight that i had the rip the sides of the box apart to open it. The only part that wasnt ripped was the glued sections. Aside from that, i will recomend buy happier to my friends and famly." -Silent-fray
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February 1st, 2012
"I purchases the Shark Navigator Professional from Buy Happier and am very please with the whole transaction. The price was the best I found and the shipping was quick. Ordered item on Sunday, received it on Wednesday. WOW!" -Debbie
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February 1st, 2012
"Bradley Honig was so helpful. He answered all my questions promptly and an a way that was easy to understand. His helpfulness helped me make the decision to buy from Buy Happier. He was helpful after the sale as well. Many thanks. You have a great employee!" -nkyle350
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January 25th, 2012
"The best customer service I have ever had!!! I bought refurbished iRobot Roomba with exclusive 3 year warranty by Buy Happier. Almost 1 year later it got broken wheel, so I called to Buy Happier customer service. The problem was solved immediately. They e-mailed me UPS tag to send the broken iRobot Roomba back and I have received a replacement within several days. To have the 3 year warranty is good itself, but with this customer service it is really very impressive. Thank you Buy Happier." -barskiyvi
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January 25th, 2012
"I have never been more happy with a company my entire life. Their prices were extremely competitive and their warranty is incredible. I recently had an issue with a Dyson vacuum and their customer service department handled all my questions quickly and professionally. I just got off of a chat with Bradley Honig and he made me feel even better with my previous purchase. I will definitely be telling my friends and family about this company/website." -tehachapiben
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January 23rd, 2012
"I received my Roomba 560 in a very timely manner. We used it for the first time recently and it does a wonderful job! So far we are pleased. Your rep. Angela Stinson has been kind & aware of our needs. She's followed up with answers to my questions promptly & professionally. As a new customer, we wish to thank Buy Happier for your support!" -mdevine
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January 23rd, 2012
"Great customer service...very happy with the product and the price!" -chia142
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January 20th, 2012
"First I thought it was nice that I could could call customer service for a special request, then the shipment arrived before ups even emailed me, then buy happier contacted me to be sure I had received my shipment and was satisfied. To top it off, the receiver(christmas) decided he wanted to return the gift, so Buy Happier immediately sent me a packaging label for the return and let me know how my account would be credited then sent me an email message that the package was received and how much the credit was,THEN they personally called me to tell me. I have never had customer service like that! and for it to be from an internet company is even more surprising and I am so pleased I wish they sold everything I need. Defiantly check them out , oh and not to mention the prices were the best ...anywhere!" -idontwantanid
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January 20th, 2012
"Jin Lee was extremely helpful and prompt. This was my second purchase from Buy Happier and I couldn't be Happier!" -fuzzyfoot1
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January 16th, 2012
"Angela Stinson is the best worker possible. She understood my situation and gave me a full refund, waiving the $15 interception fee. Because of the way she conducted this, I will definitely consider BuyHappier.com for my future purchases because your customer service is OUTSTANDING! Angela Stinson even kept her promise to email me by 7 p.m. on 1/16/12 to confirm my order had not shipped yet and that I'd get a full refund. She's the best customer service person I've EVER encountered in my entire life!!!!" -SangBuyHappier
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January 12th, 2012
"I ordered the Ninja 1100 as a Christmas gift on 11/29/2011 and received it within 5 days, so I was really happy with delivery time. The model I received was the Ninja 1200 though. I spoke with Angela at BuyHappier.com and she was able to get it exchanged for the model number I originally wanted. (We have low cabinets and to be able to store it on our counter and pushed back so it's underneath the cabinets the unit needs to come out of the base, which the 1100 does but the 1200 doesn't). Angela was extremely helpful and the replacement model was shipped and delivered quickly. I would definitely shop at BuyHappier.com again. Their service and support are outstanding." -ESPMirage
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January 10th, 2012
"I don't normally write reviews but have had a very good experience with Buy Happier so I am happy to do this :-) The communication was exceptional (even though I am so far away in Australia!) with assistance from Valery (customer relations) when I changed my order and needed to track a package. They were a pleasure to deal with and I would order from them again. I wish customer service was this good in Australia! Thank you." -DanaeF
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January 10th, 2012
"I purchased two dyson pet fur remover for both a grandson and granddaughter.They are both young parents and also have pets in the house.That was the best gift ever,they are both ecsatic at how it cleans the wood floors and carpet. I am eighty two years old and ordering on line was intimidating but with help of Joy Garrity shopping was a pleasure. The service was the best ever,within a few days they both had their vacuums. I too own a dyson and would never consider another brand. It was a very satisfying expierence and would recommend to anyone Buy Happier is a company to be trusted." -tr30
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January 10th, 2012
"I'm attracted to Buy Happier because of the 3 years guarantee that they offered on top of the manufacturers warranty. I had some initial problem with the shipment, but this was quickly resolved by their customer service personnel. I received the goods in good condition." -Andrew
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January 8th, 2012
"We are extremely happy with the products and follow up from Buy Happier. They have fulfilled our expectations." -Richard
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January 4th, 2012
"What a great place to deal with, not only do they have the best pricing but more important is that they will take care of you. I had to contact Valery with an issue on an order and she was curtious,and quickly resolved the issue. I was so empressed that I placed another order with them and hope to do at least 2 more. Thanks Valery!!!!!!!!!!! so it looks like 3 neatos and some mint 5200's will make great gifts!" -rbanet1
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January 4th, 2012
"Very nice experience. Professional, cordial sales rep. After being in business for almost 50 yrs. I know full well what good customer service is. You have it! Thanks and lets hope the product is as good as your company seems to be." -Gary J Zalimeni
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January 3rd, 2012
"Great prices, G-R-E-A-T service. I had a few 'special' requests, for my shipping abroad. I've met only unlimited kindness, from the whole Buyhappier.com's team. Shipping was extremely fast - as promised. Package delivered 1 day before the ETA. I usually place orders whole over the web, and deal with online stores, but I have never met such a great store. I will certainly be a returning customer, and I will surely recommend my friends to start here before going to some other websites." -DrorS
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January 2nd, 2012
"Buy Happier - is a remarkable seller (A+++...). Excellent service, fast delivery and packing, very low prices. I am happy to deal with them!" -Trola
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December 29th, 2011
"Although the product that I bought was defective (with no fault of Buy Happier), I couldn't have had a more pleasant experience with all three of the Buy Happier employees that I had to talk to. Brad even told me to follow up within the hour if I didn't receive the email with the return label." -sivins202
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December 28th, 2011
"I am extremely happy with my HAPPIER purchase. HAPPIER's online process for ordering, confirmation, and fast, friendly, 'HAPPIER' service is exceptional. My product shipped in about t 24 hours and arrived in less than a week. I could not be more pleased with my HAPPIER purchase. I LOVE HAPPIER... THANK YOU SO MUCH. I AM and will continue to sing HAPPIER'S praises as long as there is someone to listen to (or read) my praises of HAPPIER.com." -TnGranny
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December 27th, 2011
"I would like to thank Angela Stinson, your customer represenative, for all her help. When my order went missing her help was truly a blessing. She contacted UPS and kept me inform as to what was happening. When my order was found she had it sent next day air so that I'd get it in time for Christmas. In a time when everyone seems to be in a rush she took the time to help and follow through. It was so nice to be able to talk to a real person instead of a recording. I will most certainly 'Buy Happier' again." -gwennie
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December 27th, 2011
"I would like to thank Angela Stinson, your customer represenative, for all her help. When my order went missing her help was truly a blessing. She contacted UPS and kept me inform as to what was happening. When my order was found she had it sent next day air so that I'd get it in time for Christmas. In a time when everyone seems to be in a rush she took the time to help and follow through. It was so nice to be able to talk to a real person instead of a recording. I will most certainly 'Buy Happier' again." -gwennie
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December 27th, 2011
"I've had 2 wonderful conversations with Angela. The first was to order a Neato...I asked a question about my young grandson riding on it. She answered it to my satisfaction. So, I ordered the Neato for Christmas for my daughter and son in law. Unfortunately, they don't want it and I spoke to the wonderful Angela again....I told her that they are sure he will break the Neato by trying to ride it and that they don't think they should have it at this time. Angela was very helpful to me during the order and return process. I will definitely order from Buy Happier again. I told Angela I am keeping her email and contact information on file for future purchases. Thank you for being a wonderful company." -jenato
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December 22nd, 2011
"I was looking for some products on the web. As I couldn't find it, I met Buy Happier accidentally on a link from another site. As they had the product I was looking for, I bought it as soon as I saw it. The general information was quite good, even though with some missing details in specifications. It was not a problem, as I found those specs somewhere else. Anyway, the order confirmation was accurate and fast, and seemed to comply with my requirements in price and delivery. After a couple of days, within the specified delay for international purchases, I felt a little confused with the order status, as I bought the product prior to do the “customer registration”, so I wasn’t able to do the tracking by myself. That’s why I used the customer service chat, meeting Valery. She was so much than kind, helping me on tracking the order status. As I needed the product in a specific date, and the process for Intl. Purchases is a little longer, she helped me on checking and certifying that it was a real purchase from someone who wanted to, and not coming from someone’s stolen credit card. This is important for someone like me, as I’m not 100% sure when buying something from a recently known store (for me). Chatting with Valery we both checked the Credit Card charges and we certified both ways that the purchase was as expected. This way, she helped me on skipping a couple of days in checking that, as regularly done. As the dispatch was supposed to be done in a week, during Christmas time (with all the risks involved in this period), Valery tried really hard to confirm the final delivery date and/or checking for sooner availability. She gave me all the available options, with no pressure of any kind, feeling free to choose under my own convenience: she even suggested other products options and the chance to cancel the order in case the delivery wasn’t good enough for me. She checked other products availability and terms, including those that unfortunately where meant to be delivered only within the USA. Besides, she helped on checking some technical data missing on the webpage (like the operating voltage range of the product). Finally, I choose the first option, as she was able to guarantee the delivery date. I’m very satisfied about this purchase, not by the product itself (that I haven’t get yet) but for the service involved. It gives me the necessary confidence on buying from thousands of miles away, as well as the confidence on Buy Happier responsibility in case anything unwanted may happen. Well done Buy Happier! Keep your staff with people like Valery." -Cristian
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December 20th, 2011
"EVERYONE I TALKED TO WAS VERY PLEASANT AND HELPFUL." -Jack PA
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December 15th, 2011
"Buy happier is amazing! This is the second item I own from them and I am more then satisfied. The item arrived very quickly ..literally door to door service, and the price was the best! I have received emails from Angela Stinson a specialist at buy happier asking to call with any questions or problems. How great is it to know that someone's there if I need them???:)" -Raphaela
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December 13th, 2011
"BuyHappier is a great store I came across it this last weekend, Jin an amazing chat support agent I talked to resolved all my questions with the product. I am going to get a Neato XV-11! I'm very excised to get one! And Jin was a very professional person to talk to over the live chat. I haven't seen that in a while over live chat in a long time!" -Nicholas
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December 12th, 2011
"I placed an order on Friday and then realized my husband already bought me the same thing under the tree. I called and sent an email message pleading to have my order canceled. First thing Monday morning a very pleasant woman called me and confirm the cancelation and the refund to my account. It was all hassle free and customer service was very nice. Thank you." -Melina
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December 12th, 2011
"Buyhappier.com is simplely amazing. The CSR I am dealing with is responsive and friendly (Thanks Valery!). I would highly recommend this site to anyone wanna the best online shopping expereiences." -dude321
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December 9th, 2011
"Nice website and they offer great products at good prices. I'm ordering from Australia and needed some help in tracking the shipment of my order. After I fired up Live chat friendly Angela Stinson was there to assist me. Be sure to look for the combo-deals." -Zyphrax
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December 9th, 2011
"I was extremely delighted with my recent experience at Buy Happier! In response to my request to purchase a gift card -- a service that was not yet available on the Buy Happier website -- Bradley Honig designed a personalized certificate for the designated recipients. He took a great deal of care to ensure that the information on the card was correct and was highly professional in all dealings with me. The certificate, which was transmitted via e-mail (as a PDF), was attractive and thoughtfully crafted. I felt that Bradley went above and beyond to accommodate my request and couldn't have been happier with the service." -Xeno49
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December 8th, 2011
"I have not seen customer service like this in YEARS. Literally. I had a problem with my product, and not only did they stand behind the warranty, but they bent over backwards and went above and beyond. In the end, I am completely satisfied with the product and wish every customer service experience/interaction was this enjoyable." -Kristin
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December 5th, 2011
"So far so good. I haven't received my item yet, but Angela helped me receive the proper discount." -corinnedh
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December 2nd, 2011
"Have bought a number of times from Buy Happier. I called with some questions before my first order and got a gal named Angela Stinson, Angela was so helpful and made sure my order went out that day. Each time after I have ordered directly through Angela. She is always kind and helpful and Buy Happier allowed her to give me a frequent buyer price on some Grado headphones this week..far and above the best price I've ever seen on them, and they are an authorized Grado reseller. I called my order in after speaking online with Angela, and a very kind and professional gal named Jin took my order over the phone and made sure I got the price promised. Received my headphones two days after I ordered! Wish ever retailer I have to buy from was so good. Thanks Buy Happier and thanks Angela & Jin." -Del Griffith
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December 1st, 2011
"One of the best online merchants. fast delivery , good price, no hassles. great experience. will buy again. already refered a customer." -uspsmike
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December 1st, 2011
"Good communication. Prompt service. I received a faulty neato robovac. Buyhappier made the return process very painless and have promised to reimburse my postage costs once they have received it. I have been dealing with Jin who has been most helpful and has responded to all my communications very quickly and efficiently." -FunkiGreenDog
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November 30th, 2011
"This is the BEST website ever!! I am VERY happy thus far. I was made to feel like a valuable and appreciated customer. I was treated with respect as an actual living human being, an individual! It was very obvious that Buy Happier wanted to make me happy in every way with each and every aspect of my purchase from them. They cared about me as an actual person and wanted to meet my needs. This is seldom seem, if ever, nowadays. I will definitely buy from them again. They have my trust and admiration thus far and I am hoping it continues." -Mary
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November 26th, 2011
"Easy web site navigation, and great deals on what I was looking for. Hope to purchase from them again." -Magsaki
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November 23rd, 2011
"I ordered a recertified Dyson vacuum from Amazon and the product was to be provided through Buy Happier. I received the invoice from them and clicked on the link to the reseller. I noticed that they also had the Dyson 24 which is currently still in production and the one I ordered was no longer being manufactured by Dyson. I called Buy Happier and asked them to change the order from the Dyson 17 to the 24 since they were the same price. I was so pleased that in the most efficient and courteous manner Joy of Buy Happier took care of the issue and confirmed the change order almost immidiately through email. Buy Happier could not be more reflective of their company name in making their customers happy!" -Michael L
via ResellerRatings.com |
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November 22nd, 2011
"Hi. Just wanted to stop and say that Jin Lee was extremely helpful. My product was defective and Jin Lee made my return experience perfectly smooth. I definitely plan on doing more business with buy happier in the future. Thanks again Jin Lee." -Scott P
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November 22nd, 2011
"After a purchase from Buy Happier, I found a better price - elsewhere on the internet. Buy Happier customer service was able to match the price difference by 75%, and reminded me that my purchase had a ten year warranty; as where I found the better price, only had a five year warranty. Thanks Buy Happier...." -Duquesne
via ResellerRatings.com |
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November 21st, 2011
"They had the best deal (awesome warranty, too) on the Neato XV-11. After scouring the internet for hours, maybe days, I found BuyHappier. I clicked the 'Purchase' button and about 2 minutes later found out that the vacuum wouldn't fit under my cabinet nor furniture...ahh! So I asked for mercy and for them to cancel my order...and they did! I didn't get stuck with a product that I would have to pay return shipping on...thank goodness. So although some may not count my comment as valid being that I canceled an order, I think it's important to note that they made sure not to ship it to try and convince me to keep it...for that I'm glad. I'll def keep them on the radar for online purchases. Hopefully next time I'll be more sure of my purchase." -ubergeek8
via ResellerRatings.com |
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November 16th, 2011
"Am very happy with the service provided by BuyHappier.com. April was very helpful on the phone and promptly response to my email. Excellent 5 star service!" -KHLim
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November 16th, 2011
"Buying experience was very good. Did not have any problems directions were very clear and consise." -Ernesto Feliciano
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November 16th, 2011
"I live in the UK and was worried that the warranty on the Neato XV-11 would not be honoured, but buyhappier did so without question. I thought their representetive Jin Lee was particularly heplful." -Antperki
via ResellerRatings.com |
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November 15th, 2011
"Your Strategic Relationship Specialist (Angela Stinson) resolved the problem (missing attachments) I was having with my Dyson DC31 vacum cleaners. Her willingness to "go the extra mile" to resolve my problem speaks to the value of this talented individual! Thanks Angela!" -rphaler
via ResellerRatings.com |
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November 15th, 2011
"I purchased the Cuisinart Griller from Buy Happier and have been very happy with the purchase. The delivery of the item was timely and in good condition." -MSmall1960
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November 11th, 2011
"Fantastic seller. The rep who assisted me made sure that I got the best price and answered all my questions, and my vacuum cleaner was in my home within a couple days. BH absolutely had the best price, and if not, they will price match. I would recommend them to anyone." -MiamiVicing
via ResellerRatings.com |
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November 11th, 2011
"I purchased a refurbished Dyson vacuum cleaner. I was expecting maybe a little dirty and certainly some scuff marks. I was so pleased that everything was like new and the vacuum works great. This is the best vacuum I have ever had. I am so pleased with the easy ordering and quick shipping too." -Katy B
via ResellerRatings.com |
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November 4th, 2011
"This was my first purchase from Buy Happier and I purchased the Shark Navigator Lift-Away Vacuum Cleaner. I got a great price and free shipping and I received it in five days. Their customer service has been wonderful, especially the help offered by April Macias after the buy." -Joyce M Payne
via ResellerRatings.com |
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October 30th, 2011
"Customer Support of Buy Happier was superior. I had a small amount of trouble with shipping, but Barb and April made up for it. They almost made this buy happier. Thank you ladies." -Davis1661
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October 30th, 2011
"Great service and easy communication thank you." -Naheda
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October 22nd, 2011
"Useful service. Like that it was clear, quick to the point. Easy to do check out and good pricing." -Mary Reseller1
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October 21st, 2011
"Jin Lee, the customer service, provided a great help in deciding my purchase. Not only she tried to answer all my questions, but she also provided additional information about the warranty. The iRobot arrived fast and on time as expected in good condition." -Tommy C
via ResellerRatings.com |
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October 20th, 2011
"I had a little trouble with them getting my first order out, but they have a great service team and called me to apologize after - not to mention going above and beyond to make it right. Thanks Guys!" -YeahDudeGuy
via ResellerRatings.com |
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October 20th, 2011
"The customer service with this company has been very refreshing at a time when I felt that customer service no longer existed. Somehow my order was misplaced by UPS, but thanks to April who took immediate action, a new order was shipped promptly and they even gave me a small refund for my inconvenience. Buy Happier made me a happy customer!!!" -HendersonB
via ResellerRatings.com |
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October 13th, 2011
"Wonderful customer service!" -AnniePL94043
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October 13th, 2011
"Good cost, quick ship. I am sorry, but my english is not well. Thanks for google translate :)" -Lintek_pp
via ResellerRatings.com |
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October 12th, 2011
"Superb service. No improvements needed. Everything done to perfection. Very, very HAPPY!!!" -Rich1036
via ResellerRatings.com |
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October 11th, 2011
"I have never seen anything quite like this before. I already had a demonstration for my family. I MADE SNOW! They were quite impressed. I am anxious to try the many new recipes in the book you sent me. Thank you for having a program on tv about this amazing machine. I purchased it for myself for me 63 birthday which is in December." -Patricia Long
via ResellerRatings.com |
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October 11th, 2011
"Wish to thank Jin Lee for her help. Received vacuum Thursday as she said. It was a snap for this 83 year old woman to put together. I love it! You can bet I will be back to 'Buy Happier' I am very happy!" -Bea Heathington
via ResellerRatings.com |
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October 10th, 2011
"I got so much help and support from Jin Lee, I just knew I'd found the right place to buy internationally. Every question was answered quickly which gave me great confidence making the purchase. The price was right and delivery to Australia was very fast. And with an added bonus of 3 year warranty for my Neato XV-11. Simply FANTASTIC. So far I've had one friend shop here too and I think there will be more doing the same soon. Highly recommend BuyHappier and my purchase of the Neato XV-11. My house has never been cleaner since I got this fabulous little machine. And I am so happy..feel like Christmas came early this year." -Musch
via ResellerRatings.com |
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October 10th, 2011
"Great customer service. Couldn't be better!" -scoopjl
via ResellerRatings.com |
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October 10th, 2011
"Purchased Neato XV-11 Vacuum robot from these guys. Great online store, quick to ship and attentive to customers." -Jonathan Gersam
via ResellerRatings.com |
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October 9th, 2011
"First time buyer and am very impressed with the customer service. Even though my order was shipped incorrectly, the refund offered was very fair. I am looking to purchase more products. Thanks again and keep up the good work. I am from Australia and am very HAPPY with Buy Happier." -Hello_Kitty
via ResellerRatings.com |
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October 7th, 2011
"Our delivery never shipped but with the help of Jin Lee a customer service representative our order was shipped and we love our product! Two weeks passed before I had called to check on the order. Our money had been removed from the account the day following our order being placed. The end result we got our product shipped and received it with 3 days!" -Sammy52
via ResellerRatings.com |
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October 7th, 2011
"Everyone I have dealt with has been very helpful & pleasant. I will order from this site when I need to purchase other items." -Fall2011
via ResellerRatings.com |
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October 7th, 2011
"I ordered a Shark NV356 vacuum from Buy Happier via Amazon,there was a problem with shipping (Amazon),but,Sheena at Buy Happier,straightened it out very quickly.I now Buy Happier,the Shark is also an awsome vacuum.Great job Sheena,and Buy Happier!!" -SNPrado
via ResellerRatings.com |
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October 7th, 2011
"These guys are really cool, and would do anything to win your custom. Their customer service is second to none! Great and relaxed way to do business with!!! 5*" -yavuzkilic
via ResellerRatings.com |
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October 6th, 2011
"Best customer service experience ever! Will definitely bookmark buyhappier.com for all future needs!" -Lisa Zhao
via ResellerRatings.com |
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October 5th, 2011
"My experience with buyhappier has been nothing short of fantastic. The item was delivered quickly and at a great price. Despite encountering some issues with the device the buyhappier support team (Jin Lee) has been incredibly helpful - easily the best experience I've had with an online store and their support yet!" -Camby
via ResellerRatings.com |
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October 4th, 2011
"Actually this is my shopping experience at buyhappier.com, I will definitely say it is a very very happy shopping experience. I ordered the Casio TRYX at its original price $249 on Oct.1, and later on Oct.3 they offered a promotion which is $50 off the original price. I contact the customer service, and they told me they can reduce the price down to $199 for my order, and refund it to me. It was so nice of you!!!! I also met some problems when purchasing my dream Casio TRYX camera,the customer representative Jin Lee provided me the fastest assistance with solving it!!!!! I really appreciate it! Strongly recommended!!!! Good website with excellent customer service!!!!" -wxt0830
via ResellerRatings.com |
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September 28th, 2011
"Sheena Rose is a very professional and knowledgeable agent She is enthusiastic about the products, yet she listened to what my needs and concerns were. She answered every question and followed up with information on some of the other products we discussed. I will definitely check with Buy Happier first when shopping for future needs and would be very pleased to have Sheena walk me through the process." -D Schmidt
via ResellerRatings.com |
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September 27th, 2011
"I ordered an iron for over $200 which they did not ship cause they couldn't verify my credit card since it was an overseas one. Upon sending them a snapshot of my visa statement showing that their account had been credit with the full amount, the next day I recevied the tracking number for my shipment. Did not expect their response to be so quick. Very statisfied." -Aziza66
via ResellerRatings.com |
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September 24th, 2011
"I am an avid Amazon Prime shopper, and came across Buy Happier by accident while trying to research some of the aspects of a product (they turned out to be a seller of the same product on Amazon also...so maybe that's how I ended up on the site...from a review link?). I couldn't find answers to my questions anywhere, and saw a 'Live Chat' box on BH (generally useless most sites). My chat service agent, April M., took some time and was unable to find the info I needed within her product specs, so offered to call the company direct and email me back within a short, specified period. She was able to get answers for all of my questions, and furnished even more pertinent information for my consideration. I have to say, not only was I extremely pleased, I was actually stunned by the service. As I think most people will agree, Customer Service is almost non-existent nowadays...especially knowledgeable and helpful Customer Service (I frequently feel like I know more than the people I've called). It seems the first cutback companies make is in service. I am a loyal repeat shopper, so almost felt guilty not buying on Amazon, but BH service was so exemplary, that it needed to be rewarded with the sale. I have since read 'About the Company' on their link on Amazon, and it indicates that exact purpose in their work ethic...to provide service and a pleasant shopping experience (hence the name!). I would HIGHLY recommend shopping with BH." -ksb927
via ResellerRatings.com |
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September 22nd, 2011
"Outstanding, your rep Ms Angela Stinson, was professional, knowledgeable about the product, and above all has an incredible personality. It was a real pleasure to deal with someone like her. If all of your rep's are trained like her, you have got a customer service gold mine." -jrc2995
via ResellerRatings.com |
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September 21st, 2011
"I didn't understand where the items I ordered were, so I contacted Woojin Lee who was very helpful explaining everything to me, and now that my items are on the way, BuyHappier.com did make me feel happy. Thanks to Woojin for a real good service! Gabriel from Denmark." -Gabriel
via ResellerRatings.com |
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September 20th, 2011
"I was having trouble getting a verification on my order for a Dyson 25. Sheena was more than happy to help me out, there was a mix up on my email address. She was very polite and helpfull. Thank you so much." -ride-life
via ResellerRatings.com |
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September 20th, 2011
"I will never be able to thank you for your kindness. Sheena is a very special person and one the company can be proud to have in an area representing the public. I know I shop BuyHappier a lot and I feel you have gone above and beyond the call. I wish your company CEO could see the note you sent. I can tell you, employees like you are hard to find and an asset to keep. You will always be in my heart. I love your company, and have placed several orders and referred several people to you. I can tell you that any employee of a company who will go and get a special card and send it so a message can be gotten to a buyer is rare indeed." -Michael Marino
via ResellerRatings.com |
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September 19th, 2011
"AAAA++++! GREAT PRODUCT,GREAT CUSTOMER SERVICE,FAST SHIPPING!THEIR CUSTOMER SERVICE DEPT. WAS VERY HELPFUL. THANK YOU ANGELA STINSON! WILL DEFINATELY SHOP WITH BUY HAPPIER AGAIN!" -themotorcycleshop
via ResellerRatings.com |
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September 16th, 2011
"Very satisfied with the friendliness of the customer service, very warm and professioanal and quick response as well! Thanks Valery! Would shop from your store for any items I cant find here in singapore." -biihappy
via ResellerRatings.com |
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September 15th, 2011
"Thank you so much for getting the headphones for me on time. You absolutely went above and beyond anything any other on-line retailer would have done to satisfy a customer. Again, I can't thank you enough. Buy Happier is very lucky to have an employee as dedicated and conscientious as you." -buckeyetc
via ResellerRatings.com |
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September 13th, 2011
"Excellent company and excellent customer service. I work in the customer service industry and have never known a company to go above and beyond as this company has done. I will definitely be a repeat customer and would advise others to give them a try." -visual_fx
via ResellerRatings.com |
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September 12th, 2011
"Received my mint cleaner 4200 around 2 weeks time, a bit delay due to item detained by custom Malaysia. Awesome customer support & also free extended warranty! Highly recommended Buy Happier for International buyer!!! will definitely buy again!" -Jason Hor
via ResellerRatings.com |
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September 12th, 2011
"Angela at Buy Happier was very kind and helpful. Though my order was held up due to an error in the product shipped, I still received my corrected order pretty quickly. In addition, they discounted my shipping price for the inconvenience! Angela made many attempts to contact me to ensure I received the product and to ensure I was satisfied. The follow-up by her was really appreciated and made me feel like my business and satisfaction was important to them. I would recommend Buy Happier!" -ColdUP
via ResellerRatings.com |
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September 9th, 2011
"I am very happy with the results i got from Sheena Rose, I really liked the Buy Happier costumer service and how it didn't take so long to resolve my problem. Thank you so much Sheena Rose for your help." -Nikolay37
via ResellerRatings.com |
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September 6th, 2011
"Good experience overall. I had ordered the wrong model and by emailing the company immediately afterwards, I was able to change it before the wrong one was sent. Easy to navigate the website. Simple process and great that you ship to Canada!" -Linda Rasmussen
via ResellerRatings.com |
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September 3rd, 2011
"I purchased a Shark Pro Steam Pocket Mop - Model S3601 (I LOVE IT!!!!) from BuyHappier and I could not be happier with their customer service and speed of shipment. I found a better price on their ebay site for the same item, $20 cheaper. I sent just a small note, not expecting much, and I got a quick response apologizing and letting me know my credit card would be credited the $20 difference. The credit was issued efficiently with no hassle or further effort on my behalf. I have full confidence that should I ever have a problem with my steam mop BuyHappier would be there for me and fulfill their promises. You can feel confident shopping here. Thanx BuyHappier for being an upstanding company!!!!" -Connie Barry
via ResellerRatings.com |
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August 31st, 2011
"As an international buyer, I would like to say Buy Happier's service was fantastic. All my emails/questions were answered promptly and my order was shipped as promised. I can't wait to receive my order." -Peckess
via ResellerRatings.com |
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August 29th, 2011
"Very impressive. Stunning, actually. Just bought a NEATO XV-11 robot vacuum. When a problem with shipping cropped up, they cancelled the previous shipment and RE-SHIPPED USING OVERNIGHT DELIVERY at no additional charge. That had to be expensive, but they did it. Wow. And the vacuum is great too, by the way." -RWS-56
via ResellerRatings.com |
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August 29th, 2011
"My daughters Samsung camera broke just before she was to leave for college. I was very happy with the way Valery quickly found me a replacement that turned out to also be an upgrade. It arrive in 2 days just in time as we pack up to leave tomorrow. The return and replacement process was the most pleasant encounter I have had in a long time. I would highly recommend Buy Happier as a great place to do business. Thanks again." -Barry S.
via ResellerRatings.com |
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August 25th, 2011
"I have one experience with your company and it was truly a satisfing one. I was not happy with product I purchased and called your Buy Happier rep. Shenna Rose who help me with returning product the very same day. In all my 72 years of purchases I have never been helped that quickly nor been satisfied so easily . I would not hesitate to purchase products from Buy Happier and have already told friends to do so too." -Alice Moore
via ResellerRatings.com |
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August 25th, 2011
"Excellent customer service! They're understanding, fast and efficient! A friend of mind bought me a wedding gift via Happier. Unfortunately, the delivery of the gift was attempted during the time I was away on my honeymoon. Hence, UPS just shipped my gift back after three failed delivery attempts. When I got back and realized what happened, I called happier. Their customer service, Sheena Rose, was quick to understand the situation. She looked into it and organized a reshipment of my gift and waved the S&H cost. She didn't keep me on the phone while she did all this. Instead, she took down my information and then got me off the phone quickly so I can continue my life. She called me back about an hour later to inform me that she had arranged for everything I needed. My gift arrived exactly on time and in perfect condition." -Steve Screek
via ResellerRatings.com |
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August 24th, 2011
"I have purchased quite a few things over the internet and I can honestly say that I have not had a more pleasant experience than the one I had with Buy Happier. The price was great, and the customer service was absolutely wonderful. I could speak with a live human being who was very pleasant and helpful. I would highly reccomend this site to anyone." -peeps123
via ResellerRatings.com |
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August 19th, 2011
"I found Valery to be the most helpful, accommodating person I have had the pleasure of doing business with in a very long time. Service and followup has been prompt and I look forward to being able to do business with them again. " -evahlia
via ResellerRatings.com |
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August 16th, 2011
"BuyHappier is a great store. Great customer service. Very friendly and reliable. Would shop there again! :)" -plinkoplus
via ResellerRatings.com |
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August 16th, 2011
"Valery was very pleasant. She kept in contact with me and let me know about everything that was going on. She was also very weary about credt card fraud which I really liked. I'm sure I'll be buying more things off this website." -Snezana Andreviski
via ResellerRatings.com |
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August 12th, 2011
"I have never experienced a better customer service in my life!!It would be great if other people in business had just half of your helpfulness and were as pleasant as you were." -Bob Foraker
via ResellerRatings.com |
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August 8th, 2011
"Mandy from Buy Happier is wonderful! She did everything necessary to ensure that my situation was resolved properly and that I was completely satisfied. I've dealt with Buy Happier customer service a few times and each time they have gone above and beyond what most other retail stores and sites offer. Now, I look to them as my first choice when making a purchase." -KingMarkus
via ResellerRatings.com |
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August 5th, 2011
"Superior customer service!" -newwoman
via ResellerRatings.com |
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August 2nd, 2011
"Hello..Just wanted to say that sometimes you need to return a product, and it is so nice to have a company that understands this and is KIND to you when you need to do this. The customer service folks are wonderful, and I appreciate their help in every way. thanks for being a QUALITY company." -Betty G
via ResellerRatings.com |
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August 1st, 2011
"Read about other buyers' glowing tribute to BuyHappier service before placing order for Neato XV-11. IT IS TRUE, IT IS TRUE, IT IS TRUE... Thank you, Mandy Rozema and Valery Tsygenbard." -Chee1188
via ResellerRatings.com |
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August 1st, 2011
"I ordered the Euro Pro Shark S3601 Steam Pocket Mop from Buy Happier thur eBay. The deal on eBay was buy this and I will get the exter large pads kit free. I got this two days a head of the shipping date. But with no free pad kit so I called Buy Happier and talked to the customer service. They checked eBay and made it right and I got two more pads. How good is this in a day when most places just say sorry that go the exter mile. Geart job guys." -James Coats
via ResellerRatings.com |
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July 30th, 2011
"I received great service and super fast delivery. Their prices were much better than other websites. I will definitely shop with this company again." -2skis
via ResellerRatings.com |
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July 29th, 2011
"I have been very happy with the steam mop. It does a good job of cleaning my floors. It is nice to be able to wash the covers instead of throwing them out. The water level is large enough to let me do a lot of mopping without having to refill constantly." -gdfamily
via ResellerRatings.com |
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July 29th, 2011
"I spoke with Nick and found him to be very pleasant to to work with. I am so glad I bought from Buy Happier instead of direct from Dyson! In fact, after speaking with a Dyson representative, I probably won't be buying any more Dyson products. I will instead ask Nick for an alternative suggestion for my next purchase." -Cheri Scheffer
via ResellerRatings.com |
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July 29th, 2011
"Great company to deal with. Very quick response and very satisfactory results. Thank you for everything." -Wintojo
via ResellerRatings.com |
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July 28th, 2011
"Quick delivery, good price with a accurate description of item purchased. Would use Buy Happier again." -Annasay
via ResellerRatings.com |
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July 28th, 2011
"Great brands and wonderful selection. Prices are very good. Shipping is quick and reliable. Love your website too!" -JR Adams
via ResellerRatings.com |
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July 28th, 2011
"Ordered Shark Steam Mop and was just what I wanted at a lower price than what I could find elsewhere. Arrived quicker than I thought it would." -Sodak Gal
via ResellerRatings.com |
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July 28th, 2011
"Absolutely excellent and best service. Also, the international shipping option available at Buy Happier, at very reasonable costs, is a major asset. I wish Buy Happier had a larger product diversification." -H. Sternberg
via ResellerRatings.com |
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July 26th, 2011
"Excellent service. Although the product couldn't be delivered to my overseas address,due to customs problems, I was immediately refunded. Thanks a lot : )" -Matten79
via ResellerRatings.com |
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July 25th, 2011
"Everything discussed from ordering to verification to shipping was fantastic, and their product knowledge was great as well." -Peter Ong
via ResellerRatings.com |
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July 25th, 2011
"I did order camera with Buy Happier for my mom, so she can take the camera with her to the Europe. There was some issues with the payment, because we been using mom's credit card from Europe and my shipping address in USA., I contact the customer service and get quick and professional help from them. They also understood the time limitation (mom was leaving the USA in 3 days), so the upgraded the shipping charge free. Thank you one more time Valery! I wish all online services are on your professional level." -Ivana
via ResellerRatings.com |
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July 21st, 2011
"I have always wanted a Dyson sweeper but the cost was a big factor why I haven't purchased one until now.I started looking online and happened to find the Buy Happier website.They had some recertified Dyson models for reasonable prices so I decided to go for it and purchase one. The minute I received it in the mail I used it and absolutely loved how light weight it was and how well it picked up.I was missing one of the tools and when I called Buy Happier the young lady was very helpful and ordered me the missing tool.My daughter has been asking for a Dyson so I might be purchasing another one from Buy Happier. I am so happy I found the Buy Happier website and thankful to them that I finally own a Dyson sweeper!" -MJLohio
via ResellerRatings.com |
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July 19th, 2011
"I was worried about not getting good support from a reseller, but these folks are spectacular. Had a problem with the product, which ultimately was my own fault, but they quickly answered my email and got me to the manufacturer, who had no problem working with the reseller. They the followed through and really did a great job. Very pleased." -Ed Weisbart
via ResellerRatings.com |
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July 19th, 2011
"Speedy return of emails to inquiries on the product. Very satisfied so far with Buy Happier." -Messer129
via ResellerRatings.com |
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July 8th, 2011
"Best experience I have had with customer service since the computer was invented. I spoke with Sheena Rose within seconds, and she went out of her way to get everything worked out quickly. Thanks Buy Happier for a customer-friendly service policy, and thanks Sheena, for being so nice and so helpful!" -CruzrMike
via ResellerRatings.com |
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July 6th, 2011
"I'm in love with Buy Happier! Their prices are great and competitive, they have extra perks like longer warranties (for free) on some products and they have super speedy shipping. On my first purchase with the company the product I ordered wasn’t as I expected. Buy Happier was great at helping me with a return and very appreciative of their customers. Good experience all around!" -ChicosMum
via ResellerRatings.com |
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June 29th, 2011
"Hi, I bought Ninja kitchen system 1100 from Buyhappier. this company has excellent customer service, and I contacted Mandy Rozema several times and she is excellent in quick helping me, answering all questions and making me happy. Mandy is one of the best customer service I have ever seen on earth. People should buy products from buyhappier and contact with Mandy. This company is so blessed to have Mandy, a true blessing for everyone." -Phon77
via ResellerRatings.com |
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June 28th, 2011
"I was very happy and satisified with the overall experiance I had. My vacuum arrived within 2 days of ordering it and I love it! I missed a discount code right when I placed my order and I called and spoke with Mandy who was so pleasent and helpful. It was nice to speak to a person and not be put on hold and listen to automated systems. Great place to buy from! Thank You." -Kangus
via ResellerRatings.com |
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June 22nd, 2011
"Order was lost after order, never got shipped... Made up for it with Free Overnight & then when it broke, they called irobot & handled it, quickly & efficiently. I got my replacement fast & all is well now!" -Lois Leelan
via ResellerRatings.com |
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June 21st, 2011
"I was quite pleased with my online shopping experience with BuyHappier.com. I ordered a Vornado 153 Tower Circulator fan with remote control. It arrived promptly, although clearly the package had previously been sent to another customer who must have returned it. The box had been re-taped and there was another shipping label which had been scratched out. All parts were present when I opened the package and in perfect shape. However, this tower fan was very noisy and really did not move very much air. I was disappointed, and decided I needed to return it. The return procedure went very smoothly, mostly because of the pleasant treatment I received from my customer service agent Mandy Rozema. I received the return shipping label promptly along with the instructions of where to take it to ship it. I would use BuyHappier.com again, because of the very good customer service Which is not so common these days." -happierInPDX
via ResellerRatings.com |
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June 17th, 2011
"Thank you the for hiring people like Kevin Pollack. He was very cheerful and curtious on the phone... ready and willing and able to help. In a perfect world everyone should be as nice. The Ninja Pro System 1100 was my first purchase with Buy Happier and I was very pleased with it. Today I have to return it because I think the motor is not working. Kevin was very helpful in offering me a refund or another Ninja, I chose the Ninja. I really like the product and hope this one last a long time. Thank you for being a reliable company. I will be happy to tell my friends about you and the excellant service you provide." -Rita McGregor
via ResellerRatings.com |
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June 15th, 2011
"I have to return my Ninja system as my husband "surprised" me with a new system the same day this order arrived at my door. I called Mandy, in customer service and was met with nothing but professionalism and courtesy. She explained the return process to me. I will definitely buy through Buy Happier again...thank you to Mandy and to Buy Happier." -cps1262
via ResellerRatings.com |
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June 14th, 2011
"Mandy Rozema is very wonderful and excellent in customer service. She spent lots of her time doing research and answer all my questions pleasantly and even beyond I rate 5 stars for her. Mandy is truly the best of the best customer service. You should buy products from her. Highly recommend!" -phon77
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June 8th, 2011
"Having never used Buy Happier for a purchase. I chose them for my Electrolux Nimble Vacuum cleaner and was very pleased with their efficiency in processing my request. Their offer of Free Shipping made my purchase more appealing. I will definitely contact them again." -Estelle Becker
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June 7th, 2011
"Awesome service.Replaced my Neato vacuum cleaner which went faulty after a couple of months.I bought it with a free 3 year warranty offered by buyhappier and they said they would also cover postage if anything went wrong.Sounded to good to be true but it was !! They sent me a new Neato, no hassle, no argument and they paid the postage costs in returning the old one, which to Australia was over us$100. Great ebay seller, buy with confidence." -rangedog
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June 3rd, 2011
"My experience with Buy Happier is limited but so far I am impressed with their quick response to my questions and concerns. I can see my doing more business with Buy Happier as long as the Canadian dollar is at or above par." -bhboni
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June 1st, 2011
"Awesome service, I will continue buying here and tell all my friends and family about it. Kevin Pollack was very helpful assisting me with my order. Thank you very much!!" -tayacan
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June 1st, 2011
"I was very happy with my product until I realized it did not have a water level on the coffee maker to see how much water you put in. You would have to wash the pot each time to measure the correct water. I love my old Cuisinart and was very disappointed. Mandy could not have been kinder or more helpful in trying to find another but I did not find one." -33popcorn
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May 25th, 2011
"I bought the neato robot cleaner from America, I live in Australia. They were very helpful and friendly, and just had ot do a security check on my credit card. Delivery was mega fast and mega cheap for shipping to Australia. Amazing. Will buy from again for definite." -Saxton J
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May 24th, 2011
"My Shark® Navigator™ Lift-Away vacuum order was oversubscribed and delivery was expected to be later than originally scheduled. Valery in customer service was very attentive and kept me informed of the delays. She also followed up with an inconvenience refund offer for this order. Great customer service!" -Rod, Minneapolis, MN
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May 23rd, 2011
"By far the best online company I have ever dealt with. I got a samsung hz50w digital camera off them for $230 after a $10 off coupon I found online. They sent me a confirmation email that said I should receive a followup email with the tracking number, which I didn't receive. I called them the next day, got right through to someoen, and they apologized, credited me an extra $10, and made sure that I would get the camera within 3 days. On top of that, the camera come with a 3 year warranty, which from what I have heard, its really easy to take advantage of, should I need it. So basically I got a $240 camera for $220. the same one on ebay is $230, with no warranty. I never write reviews but I was so pleased with this place I just had to. No joke, check them out" -americanPRIDE
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May 19th, 2011
"Kevin and Annette were very helpful. The delay missed mother's day. The mint arrived yesterday (17th) and the neavo xv delivered today (18th). I wasn't happy with the situation but I called Annette today and she understood the lateness and a credit was given to my account. This doesn't correct the lateness but she made an effort. The network did catch the pkg going to same address as yesterday but corrected it this morning to reroute it to the right address today. Overall, the staff was friendly and helpful and the shipping was out of kevin and annette's control. I will know about the products w/in the next few weeks." -induetime42
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May 17th, 2011
"I loved buyhappier customer service, I am one of those buyers who would not mind spending a buck or two more on an item as long as I am getting my due customer attention, and thats what i loved when i bought my Tablet from BuyHappier.com. Also a warranty included as part of the product purchase really make any deal worth it. I surely would recommend buyhappier for your purchases." -vikasakshaydharia
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May 13th, 2011
"Placed an order with 2 items from BuyHappier. They missed one of the item due to their system error. I called and talked to Marvin. He was helpful as usual. He offered to ship my order out right away and gave me a $10 credit. This is my first purchase with them, but I'm totally impressed with their service and prompt shipment." -juliany128
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May 9th, 2011
"The item I wanted, a remanufactured Roomba 560, was available at a very good price at Buy Happier, with an extended warranty far longer than the manufacturer offered. I ordered my unit online, and received it within a week. Buy Happier seems to be very easy to deal with and have responsive customer service. I soon plan to buy a second Roomba 560 for my upstairs floor and will most certainly order from Buy Happier. I am hoping that if anything goes wrong with my unit that these folks will prove to be as easy to deal with as they have been so far. I wish them all the success in the world." -kanajune
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May 3rd, 2011
"I was very pleased with the help that I got when I called and talked to Kevin he was so helpful to me and I wish a lot more people could be as kind and understanding as he was and for that reason and also your great prices and no shipping and 1 day delivery I will continue to buy from Buy Happier and tell all my friends again thank you Kevin." -nan7555
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May 2nd, 2011
"This is absolutely the BEST company I have ever dealt with with online purchasing! Marvin in customer service was so helpful, professional and kind. I recommend Buy Happier 100% !!!" -Dallasstarsports
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April 29th, 2011
"My experience with Buy Happier was very positive. My product was shipped and arrived on time. I am looking forward to using it. A request and a question that I had were handle very professional and pleasantly by their relationship specialist, Valery Tsygenbard. I will not hesitate to shop again at Buy Happier." -Algator
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April 28th, 2011
"Angela Stinson was extremely helpful in answering all my questions. She made my experience with Buy Happier a very happy one to be sure of. Thanks..." -Marpaafer
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April 28th, 2011
"Simply put they had exactly what I was looking for, and i ordered it. they also had fast response to my questions about my order and i appreciate it very much. thank you." -sixcatsandmydog
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April 27th, 2011
"My roomba has been a life-saver to me. The refurbished product has worked very well The minor problems incurred have been quickly resolved by the Customer Service Dept. Angela Stinson made a particularly good impression on me; her attitude and manners were as valuable as her resolution of my problem. I love this company!" -Naomi B
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April 26th, 2011
"I purchase a lot of things on the internet and always do research first. I can tell you that Buy Happier has outstanding prices and the best customer service and communications of any site I have ever bought from. I will be back for sure." -Frandi
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April 22nd, 2011
"I didn't receive a tracking # for my order. A little disapointed when the product arrived; all the software that was supposed to be installed wasn't. As this was a birthday present for my wife, you could imagine her disapointment when it wasn't working right. When called for help, Nick answered the phone. All I can say is what EXCEPTIONAL service I received! Both Nick and I figured out what needed to be done, and did it. I was on the phone with Nick for about an hour as we went thru the update process! I believe we both learned alot from each other! Nick was a great help and definately an asset to your company. Being that I'm in the customer service industry, I would hire him in a heartbeat! Exceptional Service!!! Thank you!!" -Robert Sand
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April 21st, 2011
"Really nice store! I was planning to buy robot vacuum cleaner. I started to search and I was found Buyhappier! First of all I was pushed the button "live help" and operator respond very quickly. Operator name is Kevin. Kevin was give me all information about item. After some time (about week) I contact Kevin again (I was realy nice to hear him), after all of my questions, I decide to buy robot vacuum cleaner right now. So thank you Kevin for the fast response and for answering all of my question. And Valery, thank you too for giving me info about my order. By the way english is not my first language, but all the Kevin and Valery was telling me was clearly understandabe! This is realy nice shop with good cost of items in stock. With exelent live help operators. Thank you Kevin, Valery and also thanks for all Buyhappier big family, I will recomend this store to all of my friends. Thank you again." -Roman
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April 20th, 2011
"I had the best customer service experience purchasing a vacuum from Buy Happier. I purchased the vacuum late at night and didn't notice that I had order two instead of one. I called the cust service # and left a message, but then went to sleep. Next morning, before checking my email, I spoke with Marvin Oraha (very friendly and curteous) who assured me my order had been adjusted (by Valery Tsygenbard) and let me know the order had shipped (only 1 vacuum). He forwarded the tracking number (to my email account) and that is when I noticed that Valery had sent me an email earlier in the morning notifying me that she had changed my order. Wow what great service, both over the phone speaking to a live person (Marvin) and by email (Valery). I would definitely use Buy Happier's services again and recommend to friends and family." -B Silvatici
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April 19th, 2011
"Please ensure that the right person receives this input: I called Buy Happier was was very pleased with the customer service I received from Kevin. He went above and beyond in assisting me with my purchase from Buy Happier. He deservs recognition for his tireless efforts to make sure I had what I needed with my purchase and helped with some research on the product description. Thanks Kevin, and Thanks Buy Happier!" -John Scepurek
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April 15th, 2011
"I am a buyhappier customer and i had an issue with a camera i purchased and i had the pleasure of being helped by a customer service rep named Kevin who was soooo helpful. I like this company but, my experience with Kevin made me love this company. More companies should have have specialist like him to help customers and represent their companies. Thanks" -bebette
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April 14th, 2011
"I ordered a camera from Buy Happier and I had all kinds of problems trying to get the GPS function to work. After many calls to the manufacturer, I decided to contact Buy Happier to see what could be done. They were VERY responsive and got me a new camera with just days to spare before a big event for me." -krush1911
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April 9th, 2011
"Very good site to do business with. My dealings were with Kevin and am totally satisfied." -tdsr7
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April 7th, 2011
"My dad bought a vacuum from Buy Happier for me and I have loved it. It's not a vacuum I could have afforded new. There was some misunderstanding when I couldn't figure out how to use the vacuum functions. I thought it was broken, but Marvin was able to contact the manufacturer for me and get everything cleared up. I really appreciated his time and not having everyone treat me like a moron when it turned out it wasn't broken I just needed a tutorial." -Baldrik
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April 4th, 2011
"I was a little uneasy about purchasing a refurbished unit, until I spoke with Angela. I was relieved to find out my Dyson would be under warranty for 3 years. I spent a fraction of the money I was planning to spend. My unit arrived undamaged and works great! I am very pleased! I know this vacuum will last me longer than any other model I have purchase in the past. I consistently spent about $100.00 per year on inferior vacuums that quit working after 1 short year. Thank you! I will definitely browse around for other products I may need in the future." -cors1wfe
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March 31st, 2011
"I was very disappointed that I was unable to use the new Ninja machine I bought because while the power button did come on it flashed and the machine didn't work. I called in to find out how to return my machine as well as the machine I bought for someone as a gift. When I explained my issue to Marvin I was astounded to find that Marvin not only owned the machine himself he had encountered the same issue and immediately provided a simple answer. His attitude was great,he was personable, took the time to listen and shared with me for a couple of minutes which is so unusual and so welcomed. I can say that I will make future purchases from Buy Happier on the basis of my experience with Marvin. Great Customer Service is as important as great products and yet most companies don't provide truly great customer service. As an author of four books and an internationally recognized facilitator and trainer in the areas of sales, negotiation and customer service I rarely find that a company truly honors their customers or allows their CSR's to provide outstanding personable service. WELL DONE if I were Buy Happier I'd hire a hundred Marvin's he is a great ambassador for your company." -dchevalier
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March 29th, 2011
"After reviewing a lot of camera sites, I ordered a recertified Samsung HZ30W. I was confident in choosing it because there is a 60 day money back guarantee and a 3yr warranty if something goes wrong. I loved the camera but unfortunately, I received a bad stock. It wouldn't power on/off properly. Angela offered to send a replacement as soon as I send back the one I had. Unfortunately, I'm in the Philippines and shipping would cost more for me since I can't use the UPS label she sent. I requested for a refund instead. The refund took 2 days. The first day for them to verify that they have received the camera with its complete accessories and credit my account then the second day for my bank to process the refund to my account. Angela was VERY helpful throughout all this. I've had really bad experiences when dealing with others. With Angela and BuyHappier, it was a painless experience. I definitely recommend purchasing from them and I probably will again." -rainebowbrite
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March 29th, 2011
"I made my first purchase this weekend and forgot my save coupon at checkout. I emailed the company to see if I could still receive the discount and received a quick response from Valery in customer service. Her professionalism was great and my credit is on it's way. I haven't even received my product yet, but feel great about the excellent customer service I have already received. Thank you Valery." -djsbaby
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March 29th, 2011
"I was very pleased with the service at Buy Happier... Valery answered my questions promptly... no problems.. I would buy from them again.. Thank you.." -dsatterthwaite
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March 28th, 2011
"Kevin was absolutely awesome! He answered my question in a timely manner. Upon discovering that there was a mix up in the shipping, he was quick to offer a solution (being that he would personally get it shipped today) and was nice enough to give me a "perk" of 10% off my next order. While I am understanding of the situation, it was nice that he quickly resolved it. It's a poor shipping process, but this being my first order from BuyHappier, I do not know if it is the norm or not. So I could just be the 1 unlucky customer that had the mixup." -Kayaker04
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March 28th, 2011
"Fantastic! I called today and spoke to an english speaking man named Eric! I am very comfortable ordering from these guys and look forward to it in the future! I have recently placed 2 orders and look forward to recieving them, I have no question that they will be fully satisfactory and if not Im sure Eric will help me. Thanks guys Several days later...... VERY HAPPY with my orders! recieved both orders very quickly and actually on the same day! thankyou thankyou!they are what I expected and I am completely satisfied, both products are fabulious." -Aly Shalord
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March 25th, 2011
"I couldn't be more pleased with my purchase from Buy Happier. Product was shipped very quickly. When I got my product, it had a small defect. Valery in Customer Service promptly talked with the manufacturer and got me a new part shipped at no cost to me. I would definitely buy again from Buy Happier." -CJ Larson
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March 25th, 2011
"Never ordering from this company before I found them to be very prompt and the product was everything they said it would be. I would recommend them to a friend or family." -Gary
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March 24th, 2011
"I have been extremely impressed by the customer service of BuyHappier.com. There was a problem with their warehouse shipping my order. Angela in Customer Service quickly fixed the error and shipped the order via Fed Ex. In addition, she credited my order and offered a discount on a future purchase. I received my new Roomba yesterday and love it!" -L. Mercer
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March 24th, 2011
"The price is excellent. I actually forgot to type in the coupon code at checkout. The next day I contacted customer service via chat and they were able to apply the code after I bought the product!!! Angela S. was great with assisting me. Thanks so much." -ghettorat13
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March 22nd, 2011
"My Dyson arrived quickly and worked perfectly. I do tons of on-line shopping and I have never ran into a company that is so easy to contact and so quick to respond. They went out of their way to make me "happier" I am very pleased with this seller and happily recommend them to one and all." -Kitty25
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March 21st, 2011
"I recently purchased a Dyson vacuum from buyhappier.com. I had to make a few calls to buyhappier after my purchase was completed and spoke to Kevin both times. He was very polite, friendly and professional and most importantly was able to assist me and solve my problem in a very timely fashion I plan to make future purchases with buyhappier.com and would recommend that others do as well." -D Kellar
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March 20th, 2011
"We ordered a Dyson Vacuum Cleaner through Buy Happier. It came in about a week and I had to call Customer Service as soon as we received it because I had received two cleaners! Kevin in Customer Service immediately emailed me a return UPS label and a copy of the 3 year warranty at my request. I love my vacuum cleaner and I appreciate the prompt and friendly service provided by Kevin at BUY Happier." -D Kellar
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March 19th, 2011
"This company was absolutely great to me. I dealt with Nick, who was sensitive to my situation, very patient with my needs, and bent over backwards to help me with my personal situation and consequent product return etc. This is the best customer service I have ever received. Thank you Nick of Buy Happier! Cindy" -Cindy
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March 18th, 2011
"Bought some headphones from buyhappier. I then realized it was wrong type and used the live chat to try and cancel. Kevin was very helpful and took care of business asap. Site has great prices and free shipping...will def go back in near future." -audiojunky66
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March 17th, 2011
"I couldn't be happier! I purchased my item from the company through eBay for a wrestling event that was a little over a week from my date of purchase. It was the best price I'd found, and the listing proclaimed "Guaranteed Same Day Shipping!" so I was confident I would get it in time. When two days passed, and I received no shipping confirmation, I called their customer service number. Kevin asked how he could help, and I told him the situation. He expressed an apology over what was apparently an error- they offer the same-day shipping on their website, but not on eBay. He offered a percentage off my next purchase, but I told him the only reason I had purchased from them was because of the same-day shipping, and told him specifically what the camera was for. It began a very nice conversation about kids, and wrestling, and had a few laughs thrown in. By the time we were finished, he had rerouted my item, and changed my shipping method to 2nd-Day Air to ensure I would have it in time to catch the smiles on my kids' faces when they see their favorite wrestlers in person for the first time. I had assumed this was going to be a HUGE pain- I'd have to call back later and explain what Kevin told me to some other guy who would tell me he had no clue what I was talking about and say he couldn't do what I'd been promised- but it was SO easy, and they were VERY willing to help sort out a problem. It's not often you see that anymore! Thank you Kevin, and thank you Buy Happier! A++++++++++" -shyblonde83
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March 17th, 2011
"Excellent communication during the whole purchase process & the telephone customer support was absolutely perfect! Kevin Pollack is a most valuable asset to this company who went out of his way to make me happy. I will never hesitate from buying from these folks in the future." -theycallmepapa
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March 15th, 2011
"I am very happy with my purchase of a 560 roomba irobot sweeper. Came quickly exactly as described and works wonderfully. Associate Kevin was very helpful, and it came with a 3 year warranty. I will buy again!" -R. Barlett
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March 14th, 2011
"Ordered a GPS watch online late Sunday night, got a call next morning from a guy named Kevin from Buy Happier. He just wanted to verify I was who I was and make sure no one was using my info (since the ship to address was not the same) Anyway, very fast and professional. Thanks for that! I'm excited for my new watch." -Barry Efau
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March 10th, 2011
"Thank You Kevin Pollack for making sure my purchase was safe and accurate." -Trebor762
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March 10th, 2011
"very helpful and pleasant interaction with the sales representative." -Tony Clifton
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March 10th, 2011
"Ordered a GPS watch online late Sunday night, got a call next morning from a guy named Kevin from Buy Happier. He just wanted to verify I was who I was and make sure no one was using my info (since the ship to address was not the same) Anyway, very fast and professional. Thanks for that! I'm excited for my new watch. " -Barry Efau
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March 3rd, 2011
"They are ALL about customer service. You won't be disappointed. When I first checked on them with the BBB (Better Business Bureau) they had an A-. Pretty grand I thought. The entire shopping experience and delivery of the single product I bought as a gift for my Mother who lives in another state was awesome." -SimplySimpatico
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March 1st, 2011
"Chatted live with Eric S. about my order today. My experience with this company has been nothing but positive. I would highly recommend them!" -Acsandoe
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February 28th, 2011
"I called to find out how to return a vacuum cleaner with a broken step latch, and was pleasantly greeted by Eric, who quickly and efficiently answered all my questions and emailed me a return label with instructions on what to do next. He could not have been more courteous and I am truly impressed with the GREAT customer service. I will be buying here again." -glarm
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February 28th, 2011
"Kevin Pollack gave me a super star custumer service!!!!! I shop online for many years and I never get this service def I will be back I am super happy buy happier costumer " -Daniel E Bianco
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February 22nd, 2011
"Kevin was extremely helpful when I called. It was nice to get a real person without having to be on hold for a long time. I did not get an email confirmation for my order, but Kevin assured me that it was being processed and that IT would look into it. We received the camera on 2/18. My order indicated that a 3-year warranty was included in the price, but I did not see anything in the box we received? I may have to call Kevin back. Thank you!" -Samantha Mendoza
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February 21st, 2011
"I enjoyed the service that I received from Marvin O. He was very responsive to my specific needs via chat." -jkivjkiv
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February 19th, 2011
"Everything with Buy Happier was a great experience. Order shipped quickly and customer service was A+ when the ordered item arrived with a malfunction. Would highly recommend as an E-tailer." -1godson
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February 19th, 2011
"This has been a great experience dealing with BuyHappy.com. I rate them right up there with Amazon. I just wish they had a larger inventory. From the very 1st day I discovered BuyHappy they were very quick to reply to all my question. Very friendly FAST service. I was disappointed to find out days later, after placing my order, they were offering 12% off. No problem BuyHappy (thanks Valery)honored the 12% and applied the refund to my credit card. Plus they offer an additional 3 year warranty. If that isn't the best customer service, I don't know what is." -Magicman52
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February 18th, 2011
"Our experience with Buy Happier was one of the best we have ever had. Valery was an outstanding customer service representative, going out of her way to be helpful and pleasant. If we have the need to purchase from Buy Happier again we would like to have her take care of our order. The item we purchased came in a timely manner and so far we are very pleased with it. It has been a pleasure to do business with you, especially since you are in the U.S.A." -fmenterprises
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February 18th, 2011
"I have got to say I am a very pleased customer not only by the great products followed by great prices but by the service I received by both reps that assisted me both Kevin and Valery. The website was easy to navigate, I placed an order for a Kodak Camera that I really liked with the price listed, it was like a steal! After speaking with Kevin, I was very pleased with the service being that he was patient, understanding and personal sharing his impersonations which I though were really cool. I felt so comfortable that I bought another camera for a friend of mine. I am a buyhappier customer and will be using this site often. Thanks Kevin Polack and Valery for making me very happy." -Arthur Jones
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February 17th, 2011
"A great first experience with this company. Kevin in customer service was very easy to deal with and helpful. Shipping was quick, item and price were both good. I will definately buy from this company again. A+" -usacash
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February 16th, 2011
"great help and friendly staff..will do business with them again.. Angela was such a great person,so very very pleasant and so helpful." -judy45
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February 16th, 2011
"Buy Happier made me alot happier purchasing online. If they expand their inventory I will definitely buy from them ALL THE TIME. Marvin was an amazing person to deal with and will definitely shop with BuyHappier again because of him." -Jon
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February 16th, 2011
"Thank you for all your help with my purchase of a roomba. Kevin was very friendly, knowledgeable, and professional in his approach in helping me with my questions." -ws5789
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February 16th, 2011
"Incredible service. A+++++++." -cowi91
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February 15th, 2011
"Your price was the best and your website easy to use. Valery in customer service was very helpful. She answered my questions about shipping via email and generously applied a sales discount to my order that I'd overlooked. Buy Happier is a good name for your company!" -Ace Nelson
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February 14th, 2011
"I purchased a IRobot Roomba and so far I have been very satisfied with Buy Happier." -Lucille Stevens
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February 11th, 2011
"We had a problem with product defect, I called Happier about my issue and spoke with Valery Tsygenbard.Valery took control with a very professional attitude.She made all the calls , kept me informed and fixed the problem. Thanks Valery " -rpdindo
via ResellerRatings.com |
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February 11th, 2011
"UPS delivered a torn, empty package. Kevin at Buy Happier could not have been more helpful. He shipped me a new item right away and filed a claim with UPS. He followed up with me regularly to ensure I received the item I ordered. Kevin's courteous and very positive can-do attitude and tone are a real credit to Buy Happier, and gave me a great impression of the company." -Karelyn
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February 8th, 2011
"Great customer service. I live in a remote area and need to shop online. Happier was concerned about the safety of my credit card as well as making sure we had the right order. Try them first before going elsewhere." -Steper
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February 7th, 2011
"Very helpful coustmer service." -Daniel Jones
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February 7th, 2011
"I am very impressed with the service that I have been given with Buy Happier. After making an attempt to order a product and not succeeding, one of your Customer Relations personnel, MS Valery Tsygenbard, made the effort to look into my situation and get back to me right away and sent me an email with her individual contact information and offered to help me take care of the problem personally. I was able to call her directly and get the problem I had taken care of with no hassle or fuss and it will be on its way this afternoon. I am really pleased. This was the only company that was able to even help me at all with this particular product and Ms Tsygenbard made the experience easy and pleasureable. She was very courteous and enthusiastic about the job she was doing and she was actually in early...before the store was even open. I will look forward to doing business with your company again based on this experience with your employee going out of her way to make sure I was helped, the fact that your prices are reasonable, and your shipping and handling rates are exceptionally reasonable. Thank you again for everything and helping me get a product I could not get from any other company for even close to this price and being able to deal with truly exceptional employees." -Laura Bullock
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February 7th, 2011
"I WAS VERY PLEASED WITH YOUR ACTION ON MY BEHALF ON THE ORDER THAT I HAD PLACED WITH YOU ON SUNDAY.SOMEHOW I HAD DONE SOMETHING THAT DOUBLED MY ORDER, AND FIRST THING MONDAY MOURNING I RECEIVED A CALL THAT GOT IT CORRECTED. THE CALLER WAS SO VERY COURTEOUS AND KIND. I JUST WANT TO SAY A GREAT THANK YOU FOR YOUR QUICK ACTION ON MY BEHALF. THANKS AGAIN." -DeVonne
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February 4th, 2011
"Great business, good website, great value." -johnson7039
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January 29th, 2011
"Very good and fast. Unfortunately had to return and that was hasslefree and pleasant, thanks to Angela Stinson." -dholu
via ResellerRatings.com |
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January 28th, 2011
"Usually don't do the review thing, but I have to say I was very happy dealing with Buy Happier.com. I did everything online and received e-mails as to the status of every step. The thing that got me was getting the hand written Thank You note on Wildflower Seed Paper! What a nice 'personal' touch!!!!!!!! You sure don't get that anymore." -Cwitt
via ResellerRatings.com |
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January 25th, 2011
"First time I used Buy Happier and I could not be happier!! Bought the Samsung TL500 refurbished digital camera. First of all the camera including a 3 year warranty was $75 cheaper than Amazon.com. Secondly shipping was$0 and I received the camera within 2 days! The camera itself is as promised. Customer service was very friendly and helpful (Angela). Thank you," -Gerrit Zwart
via ResellerRatings.com |
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January 20th, 2011
"I bought a remanufactured Dyson vaccume from BuyHappier.com and I couldn't be happier with it, the price or the service I received so far! Thanks." -FaintingGoats
via ResellerRatings.com |
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January 18th, 2011
"Buy Happier offered an exceptional price on a name brand appliance we bought and included a free extended warranty in the deal. We will definitely shop this website for future home goods. Thank you to Angela for her great customer service." -ggennarelli
via ResellerRatings.com |
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January 17th, 2011
"The whole transaction was quick, simple and easy. The order was shipped fast and arrived in perfect condition. Plan to make other purchases in the future." -Trisha S
via ResellerRatings.com |
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January 17th, 2011
"I purchased a vaccum cleaner that needed to be replaced just after the 90 day warrenty. I called Buy Happier and got very quick service. They emailed me a postage paid UPS label to return the vaccum and will honor the 5 year Buy Happier warranty!" -Lois Morgan
via ResellerRatings.com |
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January 14th, 2011
"I was so impressed with Buy Happier employees that I had let future customers know. My first contact was with Chetara. After receiving my Samsung HZ30W camera I explained how frustrated I was with the instructions. She offered her help at any time I needed it. Soon I quickly realized that this camera was way to difficult for a beginner and I needed to return it. Again Chetara listened and tried to assist me. Final my decision was to return it. Chetara contacted Angela to assist. Angela told me not to worry and helped me in return the camera. She was so kind and professional. I don't know what they feed their employees for lunch but it definitely shows up in a really HAPPPY transaction and a promise from me that when I do find the right type of camera I will buy from BuyHappier." -Courtlove101
via ResellerRatings.com |
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December 19th, 2010
"I'm extremely pleased with the seller, the shipping, the item, everything, I did send an email which was responded to most quickly and answered my every question...just awesome transaction" -Kris
via Amazon.com |
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December 17th, 2010
"Smooth transaction & fast S&H. Can't wait to see it get unwrapped for Xmas." -equinox_9
via eBay.com |
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December 17th, 2010
"My first experience with BuyHappier.com was to say the least quite unexpected. This company is 110% or more customer oriented!!! I actually spoke to customer representatives, live, within 1 minute of dialing the number rather than the usual expected hold time of over 15 minutes I have learned to expect. The representatives (Angela and one other young lady) were friendly and were immediately able to answer questions. This was a most pleasant experience and I will cheerfully deal with this company in the future." -kimosabe
via ResellerRatings.com |
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December 16th, 2010
"All I can say is I'm very happy with Buy Happier! Angela Stinson is my hero! She was the most resourceful and courteous person I have ever had the PLEASURE of dealing with. As a result of her hard work and never-ending determination, I have to say if I remembered 1 website to buy from from here to eternity it would be BUY HAPPIER! I am sending you hugs and smootchies for your GODLY customer service. It's not everyday you get somebody who is willing to do just about anything to make her customer(s) happy, hence the name and I quote "BUY HAPPIER". She needs a raise!!!!! I love you guys and thank you for making me happy today!!!!!! Merry Christmas!" -haroldl53
via ResellerRatings.com |
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December 13th, 2010
"BuyHappier.com really went out of their way to make sure I was truly happy with my purchase. I ordered a video camera on Cyber Monday and 5 days later received an email stating it was sold out. They gave me a code to receive $25.00 off my next purchase. I went back online, saw that the camera I wanted was back on the site with a ship date of the following day. So I reordered thinking they were back in stock. I called 2 days later and spoke with Valery. She was so kind, gracious, and respectful to me. The camera was not in stock as listed online, but she worked her magic and got me the camera I wanted at a discounted price drop shipped to me. I received it this weekend and couldn't be happier. It is a Christmas present for my 11 year old autistic son and he will be thrilled come Christmas morning thanks to Valery and all the little elves at BuyHappier.com. Thank you so much for all you did for me and I will be singing your praises this holiday season to anyone who will listen!! Merry Christmas to you all! You deserve it!!!!!" -momof4dances
via ResellerRatings.com |
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November 11th, 2010
"Purchasing from Buy Happier was a pleasant experience. Their camera selection was superb and the prices were unbeatable. When I had a question on my order, Valery Tsygenbard was perhaps the friendliest, most knowledgeable and enthusiastic customer service representative I have every dealt with.I recommend Buy Happier to anyone who is looking for a 'happy buying experience.'" -miatatom
via ResellerRatings.com |
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November 9th, 2010
"Item shipped promptly, free ground shipping, but arrived with defect. Buy Happier rep "Nick" was professional and polite- resolved the problem quickly and to my satisfaction. This company is dedicated to customer satisfaction. There's lots of competition- but it's how you resolve problems that counts- and this company lives up to their talk. I would buy from Buy Happier again and recommend them to anyone." -dobell
via ResellerRatings.com |
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November 9th, 2010
"Customer service is really great here. Having been in customer service myself for over thirty years, it was refreshing to deal with true professionals. Thank you to the Buy Happier crew." -cotto
via ResellerRatings.com |
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November 9th, 2010
"My inital experience with BuyHappier was really refreshing. I had to purchase a gift for my husband for his Birthday. The GPS that I picked out was supposed to ship that day and I paid the extra postage for 2nd day air. For whatever reason, it didn't make that shipment. I contacted Customer Service and Rep Nick replied very quickly apologizing for the error and shipped out my order Next Day Air at no extra charge! The order came in on time for my Husband's Birthday! Thanks Nick! Unfortunately my husband received 2 GPS units so I had to return the one I purchased, BUT my husband was wanting a new digital camera and picked one out and when I checked BuyHappier website, they had the model he wanted. I spoke with Nick again, and he promptly took care of my situation. After that, I spoke with Angela who offered for me to keep the GPS for a Christmas present at a considerable discount and she would credit the difference to my credit card. This experience was well worth my time. I work for the State of Florida and I have never had such an enjoyable customer service experience! Thanks Nick and Angela!" -Puzbach
via ResellerRatings.com |
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November 6th, 2010
"Although I haven't yet received my merchandise I was contacted by an associate to thank me for my purchase and assure me that it was being mailed out and if I had any questions or concerns now or after receiving to please call. The associate was friendly, personable and witty. I will definately shop at 'Buy Happier'." -Carl Hillman
via ResellerRatings.com |
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November 5th, 2010
"It was my first purchasing a product on buyhappier.com, and it was a great experience. The product prices are very competitive, but besides that buyhappier also offered me 3 year warranty (for no additional charge). I made my purchase by phone, and the customer service representative, Angela S (Ext: 235), provided exceptional service. Besides the product which i received today (3 days after i made the order), Angela's overall knowledge and kindness was a great satisfaction to me. Because of her and the quality of the product I will make sure to order again from buyhappier.com as well as refer my friends to this great retailer, which I was unaware of till last week. I truly appreciate the great product and the exceptional service I received." -Felix Caspari
via ResellerRatings.com |
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November 4th, 2010
"VERY VERY NICE SALE PERSON. IT WAS VERY ENJOYABLE TO TALK WITH HER AND SHE ANSWERED ALL MY QUESTIONS. IT HAS BEEN A PLEASURE TO DO BUSINESS WITH BUY HAPPIER. THE SELLING PRICE WAS AS GOOD AS I COULD FIND." -Vin Root
via ResellerRatings.com |
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November 4th, 2010
"The customer service was very nice, and concerned that I got the product that I wanted at the exact specifications that I wanted it. My only problem was with the shipping time. Although, the vacuum is taking a bit longer than it really should have to ship, I still think this is a good company, and I would recommend people buy from them for certain. Angela you were a great help, you followed up with a phone call, and dealt with the part of my order that had not yet shipped making sure the specifications were correct before you upgraded me to free overnight shipping as soon as I alerted you to the fact that it had been just over a week since my order was placed, and that my friends is how customer service should be handled, thank you Be Happier, thank you, Angela!" -zamil1977
via ResellerRatings.com |
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November 4th, 2010
"I placed an order for a stainless steel cookware set, and I needed to call customer service concerning my order/shipping time, I spoke with Angela Stinson in the customer service department, and she was very helpful and fast in answering all of my questions. I have not received my order yet, but if all goes well I hope to shop with Buyhappier.com again!!! Thanks Angela" -Duane J
via ResellerRatings.com |
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October 30th, 2010
"I purchased a Shark Vac-then-Steam machine from Amazon. Buy Happier fulfilled the order. Normally, when I go through another store other than Amazon and receive a defective unit, I face one problem after another. I was pleasantly surprised to find this wasn't the case with Buy Happier. First of all, both individuals I spoke with (especially Nick) were very helpful (another plus - they didn't have a huge menu of calling options). Nick was personable, told me what I could expect, and then delivered. What more could you ask for? So, for the company - a five star rating. For the service - five stars. And for being so nice to deal with - another five stars. Thank you!" -Karen Ranney
via ResellerRatings.com |
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October 29th, 2010
"I shopped at Buy Happier, first online and then through a phone customer service representative. After viewing information online, I had a question so I called customer service. Valery was so helpful and knowledgeable that I placed a phone order with her right there and then. So far everything is going smoothly." -Mushy
via ResellerRatings.com |
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October 28th, 2010
"Amazing service, my product was on backorder, and they expedited my shipping for FREE!!! Thanks!" -aowj
via ResellerRatings.com |
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October 27th, 2010
"It was overall excellent transaction. Vendor did make a wrong shipment to me but readily rectified and dispatch me correct one. I was met with good and courteous response and customer service; as they acknowledged the issue correctly and helped me with best of their abilities. Overall I am happy customer and I will love to shop with them again. Thanks Nick for all the help :-)" -Deepak Kumar
via ResellerRatings.com |
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October 27th, 2010
"I was very pleased with next day air shipping & the service in general--I'm now "buy happier" myself. I really give buyhappier.com my highest recommendations!" -ashburnsp
via ResellerRatings.com |
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October 27th, 2010
"I have not recieved my vac then steam as of yet but your nice service person Nick reasures me it will be here soon and once I get it it will get plenty of use I own 5 cats 2 dogs and sweeping don't cut it and my flip it flipped out let alone you vacume then use the cleaning wet side and the dirt and water collector gets nasty on it with the vac then steam I am hopeing to keep up pet hair and have the steam help me keep any flea infestations down and I plan to use it on my bed to help with that as well untill I can aford a hand held steamer big for one item" -Crystal B
via ResellerRatings.com |
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October 19th, 2010
"The entire shopping process was easy and convenient. The sales representative was friendly and helpful. And the deal was terrific! I would definitely recommend Buy Happier to my friends!" -jsg1975
via ResellerRatings.com |
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October 19th, 2010
"Recently I placed an online order with your company for a Samsung Model # HZ30 Digital camera. My experience with you was very rewarding. Thank you very, very much." -Eugene Irvin Jr.
via ResellerRatings.com |
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August 19th, 2010
"I'd been shopping for a sewing/embroidery machine for several weeks, always looking for the same thing: The longest guarantee I could find. Tah Dah, BuyHappier.com came in as the one and only winner, with a 60 day guarantee! And a terrific second bonus, they gave me free Shipping & Handling without asking for any demands or contingencies. The machine came very soon, but I was too busy to even open the box for more than 2 weeks. Finally, I'm in. I start learning the machine, and within 4 days had trouble; it wasn't embroidering correctly. I did everything the book said, finally shut it off and emailed BuyHappier all the while KNOWING they were just a distributor, not a repair shop nor the machine's mgr, and got a phone call within minutes of my email! Angela was was smart, fast, & truly friendly. She patiently heard me out, then started with intelligent & super suggestions, such as the machine's mfgr's 800 number! Including asking me to call her back with the results. Unbelievable in this day & age. This service from BuyHappier can't be beat; is certainly better than any other I can think of. Way to go, both Buy Happier and Angela!" -Mtn Lady
via ResellerRatings.com |
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August 3rd, 2010
"I have purchased from Buy Happier on several occasions. I have been a Happy Buyer on all occasions. The customer service is what keeps me coming back, but don't forget the low prices." -casino187
via ResellerRatings.com |
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July 30th, 2010
"I'm very happy with my purchase and the service given by Buy Happier. Their 2nd effort in meeting my time constraints far exceeded my expectations. Angela of their service department was excellent in meeting my needs. RDH" -Dick0908
via ResellerRatings.com |
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April 23rd, 2010
"I am happy with the professionalism with the person I talk to over the phone with. Thank you." -Robert Sroczynski
via Email |
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March 11th, 2010
"I recently ordered a Magellan GPS from your company and couldn't be happier! I had called to find out how long shippign would take and the young woman I spoke to was very pleasant and helpful. I ordered it and was able to track its progess easily. I will be looking to you first for future purchases." -Kathryn Schilling
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